<aside> 💡 User narratives link a set of activities together in a seamless flow. They describe specific activities within a work environment, presenting a “day in the life of…” view of the user experience; using a persona to give the experience life, but providing context and embedding experience goals into the story. This narrative is the first step in designing an experience, serving as a framework for creating the flow and the screens that support that flow. Throughout the process, the narrative surfaces requirements and keeps the focus on both the end user and the context of use.
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Designing Around the Whole Story with User Narratives